Samsung Galaxy S20 Problems: 5 Things You Need to Know
Samsung Galaxy S20, Galaxy S20+, Galaxy S20 Ultra, and Galaxy S20 FE users are dealing with bugs and performance issues.
As the Galaxy S20 series continues to age, we continue to see complaints from people still holding onto Samsung’s former flagship models.
While a lot of the issues pertain to the Android 12 and One UI 4 software powering the phones, we’ve also heard about various hardware problems. Some of these problems are brand new, others have carried over from older versions of Samsung’s Android/One UI software.
Samsung’s still working to resolve bugs and performance issues that have been around for months and we’ll continue to see new problems emerge as more people buy these phones and as current owners put more mileage on their devices.
With that in mind, we want to take you through the current state of Galaxy S20 problems. We’ll take you through the best way to prepare for the move to a new version of Android 12, provide you with some resources that could help you fix issues, and give you a look at what to expect from Samsung and its partners down the road.
Galaxy S20 Problems
As we push away from the the latest software releasee, we’re hearing about the hardware problems, bugs and performance issues plaguing the Galaxy S20, Galaxy S20+, Galaxy S20 Ultra, and Galaxy S20 FE.
Galaxy S20 users are reporting abnormal battery drain, installation issues, notification issues, problems with first and third-party apps, UI lag, charging issues, data issues, gesture issues, issues with biometrics, Wi-Fi problems, volume problems, and more.
Some Galaxy S20 users are noticing issues with their displays. Specifically, users are seeing green and pink lines running down their device’s display. This issue continues to plague Galaxy S20 users as we push into the summer.
If your Galaxy S20 model is currently under warranty, there’s a good chance Samsung will fix your device for free. If it isn’t, good luck.
Again, we expect this list to grow as more people make the move to Samsung’s latest software.
Where to Find Feedback
If you haven’t moved your phone to the latest version of Android 12 yet, make sure you keep an eye on feedback from Galaxy 20 users that have. This feedback will keep you informed about potential issues.
There are several places to find feedback about Android 12 and One UI 4.x. We recommend keeping an eye on XDA-Developers, the Galaxy S20 Reddit, the Android Reddit, and social media sites like Twitter.
If you live in the United States you’ll also want to keep your eyes on the official AT&T, Verizon, and T-Mobile forums if you own a Galaxy S20 on one of those networks.
We’ll also provide you with the latest information about Android updates for the Galaxy S20 so keep an eye out for new information.
How to Fix Galaxy S20 Problems
If you run into a problem on your Galaxy S20, Galaxy S20+, Galaxy S20 Ultra, or Galaxy S20 FE, there’s a good chance you’ll be able to fix whatever is ailing your phone.
If you run into an issue, take a look at our list of fixes for common Galaxy S20 problems. We’ve also released a guide that could help you fix battery life issues.
If you don’t find what you’re looking for in our guides, you should check out the XDA’s Galaxy S20 forum, carrier support forums (AT&T, T-Mobile, Verizon, for example), and the Galaxy S20 Reddit for potential fixes.
You can also get in touch with Samsung or your provider on social media sites like Twitter. Samsung’s also got a customer support line that might come in handy.
Prepare for Android Software Updates
Samsung and its partners will fix many of the Galaxy S20’s lingering issues, but Android software updates often bring problems of their own.
When you open up your Galaxy S20, Galaxy S20+, Galaxy S20 Ultra, or Galaxy S20 FE there’s a chance you’re prompted to download a new version of Android. New updates can cause problems so you’ll want to prepare your device for the move.
There’s no way to predict exactly how a new version of Android will impact your phone’s performance. Some of you will see a performance boost while others will run into issues. This is precisely why you should spend some time prepping your phone for the move.
Here’s what we recommend doing before installing a new version of Android on your Galaxy S20, Galaxy 20+, Galaxy S20 Ultra, or Galaxy S20 FE:
If you follow these steps, you should be able to avoid major issues with Samsung’s latest software.
Samsung will continue to push monthly security patches to the Galaxy S20 series. You’ll want to keep an eye out for these because they often include bug fixes.
Software support for the Galaxy S20, Galaxy S20+, Galaxy S20 Ultra, and Galaxy S20 FE will last for years. Samsung currently provides four to five years of support to flagship devices.
If your carrier provides an Android update schedule, keep an eye on it for information about upcoming software updates.
Carriers like Rogers, Fido, and Telus in Canada and Vodafone in Australia like to keep their customers informed about upcoming Android software updates. If your carrier has a similar schedule available, you might want to bookmark it and keep an eye out for detail.
Samsung’s launched an Android 13/One UI 5 beta but it’s currently limited to the select Galaxy devices not called Galaxy S20. That being said, we could see the company launch a beta for Galaxy S20 models down the road.
SamMobile claims Samsung is hoping to get Android 13 and One UI 5 out to the Galaxy S22 series, Galaxy S21 series, Galaxy Z Fold 4, Galaxy Z Fold 3, Galaxy Z Flip 4, Galaxy Z Flip 3, and the Galaxy A53 before the end of the year. In other words, Galaxy S20 owners may have to wait until 2023.
For more on Samsung’s Android 12 updates, have a look at our guide. And for more information about Samsung’s Android 13 update, have a look at our guide.
Wait for Performance Improvements
Apple always makes year-to-year performance improvements to the iPhone so you can expect the iPhone 15 series to come with numerous changes.
You can expect the iPhone 15 models to feature an improved processor which could lead to better battery life and app performance.
The higher-end iPhone 15 models should feature Apple’s new A17 chip though we could see the lower-end come with Apple’s A16, the same processor that powers the iPhone 14 Pro and iPhone 14 Pro Max.
Rumors suggest the iPhone 15 series might come with a brand new processor based on TSMC’s next-gen 3nm chip technology. The process is expected to enhance performance while also reducing power consumption. In other words, we should see faster phones with better battery life.
Qualcomm’s announced a new 5G Snapdragon X70 modem which is expected to launch in devices this year. It didn’t make it into the iPhone 14 series but there’s a good chance it lands inside all four iPhone 15 models next year.
Apple is reportedly working on its own modem but we may not see it until 2025. Analyst Jeff Pu believes Apple will stick with Qualcomm and its unannounced Snapdragon X75 in 2024.
Leaker Majin Bu says the iPhone 15 Ultra will start at 256GB of storage while the iPhone 15 Pro will start with 128GB.
It’s still early, but you can expect additional iPhone 15 rumors to outline some of the other potential performance enhancements in the coming months.
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